don't work autofocus main camera

Hi, I have a lg g2 D802 with the main camera that for some time unable to focus, in either photo and video. I think the problem started using an application that has been blocked, and then the camera can no longer operate normally. I also tried to do two or more touches on the touch screen, but it does not work the same. I think it's a hardware problem. I tried but it does not work in manual mode. I also tried to do the hard reset and install a new stock rom, but in vain. Has anyone had a similar problem?

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Vigorously moving the phone I noticed a noise coming from the main camera compartment. at this point I think it is broken internally, although I have not had a bump but not perfect operation of the software during a photo.