My screen isn't broke but the inside looks cracked.
Screen display is distorted but has cracked image near the magnetic plug site inside the screen.
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From your description it sounds like you have a crack in the LCD of your touch screen display. The image being distorted is a dead giveaway. With a touch screen display you have two major parts that make a touch screen function. The digitizer is a thin transparent sheet that is adhered to the outermost sheet of glass with a transparent conductive adhesive. The digitizer is responsible for sensing touch on the screen. The second part of the display is the LCD which sits under the digitizer and is only responsible for displaying the image on the screen. So if the image is distorted or not displayed correctly than the LCD in the display is at fault.
So you will need to replace the LCD in the display to fix a distorted screen. If touch is also not functioning correctly then a new display assembly (digitizer/LCD) would be needed.
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How do we replace the LCD or the display assembly ?
What model of the Microsoft surface do you have? I noticed there are many instructional videos on YouTube for various models of the Microsoft surface. So you may check YouTube. If you let me know the model number of your surface I can help try to locate a guide to help.
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