Repair and disassembly guides for Brother printers.
The paper is jammed at the front. It is half torn off - cleanly. I cannot remove the cartridge.
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The problem maybe the drums that drag the paper, the are worn up to the point they have no rugosity. Try to scratch them with your nails or with the tip of a screwdriver.
Thank you. In this case it was just a matter of removing the toner cartridge and freeing the paper, but I will remember your advice should this happen in the future.
With kind regards,
The Brother Hero
hello please follow this answer link to resolve your problem https://help.brother-usa.com/app/answers...