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The Motorola Moto G (2nd Generation), also known as the Moto G2, is the 2014 successor to the Moto G. The Moto G2 is equipped with a 5-inch 720p display and a Qualcomm Snapdragon 400 processor. Model numbers XT1045, XT1040, XT1039, XT1069, XT1068, and XT1064.

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Bottom Speakers not working.

In the recently hit earthquake in our country Nepal, my Moto G 20014 (XT1064) fell of my shelf but no damage was seen in the screen. However, later I noticed reduced speaker sound, specifically the bottom one. Then I found that the speaker was not working at all. However, if I gently hit the backside of the phone where the bottom speakers are located, it gave me output for a while and then again stopped working. I tried a couple of times and it worked most of the times. So i think the connection of the speaker has loosen and i was hoping if your team could help me fix/repair the loose cable connection.

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Hi,

You need to remove the back cover and then remove the first covering of the phone.

After that you can try removing the speaker located at bottom right.

Speakers are rectangle shaped and black in color.

Clean them and check if contact pins are misplaced.

after that place them correctly and attach the covering.

Check if it works.

Please note that you dont need to dissemble your phone, just open the second covering with screw driver and you can see the speakers or use any iron and look for magnet at bottom.

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I have a similar problem. I replaced the battery. Now, my speakers don't work. At first, it was the bottom so. Now the top one doesn't work.

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