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Model A1311 / Mid 2010 / 3.06 & 3.2 GHz Core i3 or 3.6 GHz Core i5 Processor

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iMac crashes (Software issue) Can't find what causes it...HELP!

The computer is part of a network of three similar iMacs, iPads, iPhones, etc. in a small legal office.

The computer is an iMac 11,2 with 3.03GHz Core i3, 12GB RAM and plenty of room left on the 500GB HDD, which has been tested and declared fine by both AppleCare and myself. So far, I've tried:

Replacing the hard drive... no change

Wiping the original HDD and reinstalling Yosemite from the AppStore, reinstalling all applications from latest installers ( Acrobat Pro, MS Office, FireFox, Chrome, Skype, etc. all from genuine installers)... no change.

Replaced with a NEW 2015 iMac, transferred data from TimeMachine backup... no change. Returned the iMac for refund.

Reinstalled the original iMac from scratch... new Yosemite installation, fresh software installations like before... after all that done, used Migration Assistant to migrate ONLY the user account... no change... same crashing. Below is a copy of the crash log since then...

3/30/15 2:12:15.294 PM com.apple.geod[728]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7ff912c06800 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 8CF7B2A6-3001-31D7-AB4B-0C9CDBD48083

3/30/15 3:34:29.038 PM spindump[504]: com.apple.message.domain: com.apple.crashreporter.writereport.cpu_resource.diag

com.apple.message.signature: WD My Cloud

com.apple.message.signature2: UNBUNDLED ||| 0.0.0 (???) ((null))

com.apple.message.signature3: cpu usage

com.apple.message.result: noop

com.apple.message.summarize: YES

SenderMachUUID: FCF4F452-8E8A-317E-9A22-B5C78F55BA1E

3/30/15 3:39:31.417 PM icbaccountsd[751]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fedeb406360 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/30/15 3:59:29.572 PM storedownloadd[322]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fc280f53120 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: ABC6DE6A-8D27-3199-81A4-3AE8FCB04F7B

3/30/15 3:59:52.632 PM spindump[504]: com.apple.message.domain: com.apple.crashreporter.writereport.cpu_resource.diag

com.apple.message.signature: SugarSync

com.apple.message.signature2: UNBUNDLED ||| 3.5.2 (3.5.2.3.138078) ((null))

com.apple.message.signature3: cpu usage

com.apple.message.result: noop

com.apple.message.summarize: YES

SenderMachUUID: FCF4F452-8E8A-317E-9A22-B5C78F55BA1E

3/30/15 4:09:28.109 PM icbaccountsd[2044]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fe6806058f0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/30/15 4:55:33.457 PM icbaccountsd[2823]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fc880f06560 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/30/15 4:56:10.328 PM icbaccountsd[2841]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fd410f01390 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 9:24:08.740 AM icbaccountsd[352]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fc2c8d18500 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 9:48:23.640 AM ReportCrash[324]: com.apple.message.domain: com.apple.crashreporter.writereport.crash

com.apple.message.signature: SugarSync

com.apple.message.signature2: com.SugarSync.SugarSync ||| 3.5.2 (3.5.2.3.138078)

com.apple.message.signature3: 76CF1EEB768D13314354CA2A2D80FF2D

com.apple.message.result: YES

com.apple.message.summarize: YES

SenderMachUUID: 8C15E826-C574-3656-8CA9-235A0AC8C3BB

3/31/15 9:48:37.380 AM ReportCrash[324]: com.apple.message.domain: com.apple.crashreporter.writereport.crash

com.apple.message.signature: SugarSync

com.apple.message.signature2: com.SugarSync.SugarSync ||| 3.5.2 (3.5.2.3.138078)

com.apple.message.signature3: 3606EE70929C31D749469622EC3A440B

com.apple.message.result: YES

com.apple.message.summarize: YES

SenderMachUUID: 8C15E826-C574-3656-8CA9-235A0AC8C3BB

3/31/15 9:48:54.041 AM ReportCrash[324]: com.apple.message.domain: com.apple.crashreporter.writereport.crash

com.apple.message.signature: SugarSync

com.apple.message.signature2: com.SugarSync.SugarSync ||| 3.5.2 (3.5.2.3.138078)

com.apple.message.signature3: 3606EE70929C31D749469622EC3A440B

com.apple.message.result: YES

com.apple.message.summarize: YES

SenderMachUUID: 8C15E826-C574-3656-8CA9-235A0AC8C3BB

3/31/15 9:50:22.593 AM icbaccountsd[375]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fe1abc37920 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 9:51:35.187 AM icbaccountsd[395]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7ff97ad2c360 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 11:09:51.139 AM icbaccountsd[378]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7f8810d21160 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 11:20:09.345 AM icbaccountsd[434]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7faba1c018f0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 11:51:02.935 AM storeassetd[319]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fd32265c710 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 578B948D-4E6E-3278-83F5-2DF963EF5004

3/31/15 11:58:40.745 AM icbaccountsd[658]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fb1fad018c0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 11:59:33.502 AM icbaccountsd[701]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fff20f011e0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 12:00:05.687 PM icbaccountsd[713]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fd9db50c280 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 12:01:50.904 PM icbaccountsd[749]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7ffbead0abb0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 12:56:37.860 PM ReportCrash[1551]: com.apple.message.domain: com.apple.crashreporter.writereport.crash

com.apple.message.signature: sharingd

com.apple.message.signature2: com.apple.sharingd ||| 328.3.2 (328.3.2)

com.apple.message.signature3: 9C104E7454E644A10B43B3E9D191F4A0

com.apple.message.result: NO

com.apple.message.summarize: YES

SenderMachUUID: 8C15E826-C574-3656-8CA9-235A0AC8C3BB

3/31/15 1:08:11.527 PM icbaccountsd[321]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7ff10051ea70 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 1:15:12.602 PM icbaccountsd[412]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7f93d3c1a720 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 1:16:52.457 PM icbaccountsd[413]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7ffc43619970 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 1:27:25.526 PM icbaccountsd[466]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fc02142bba0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 2:03:45.269 PM icbaccountsd[669]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fd1e3607ca0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 2:05:00.106 PM icbaccountsd[681]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fb22ae02840 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 2:27:41.175 PM icbaccountsd[809]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7f9771d0c500 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 3:15:27.995 PM com.apple.geod[910]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fa482e08d00 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 8CF7B2A6-3001-31D7-AB4B-0C9CDBD48083

3/31/15 3:18:40.027 PM spindump[637]: com.apple.message.domain: com.apple.crashreporter.writereport.wakeups_resource.diag

com.apple.message.signature: GoToAssist Customer

com.apple.message.signature2: UNBUNDLED ||| 2.3.0.818 (818) ((null))

com.apple.message.signature3: wakeups

com.apple.message.result: noop

com.apple.message.summarize: YES

SenderMachUUID: FCF4F452-8E8A-317E-9A22-B5C78F55BA1E

3/31/15 4:00:26.481 PM icbaccountsd[1046]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fcac0d1a180 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 7:16:46.629 PM icbaccountsd[1114]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fccaac06b20 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

3/31/15 7:27:42.892 PM icbaccountsd[1119]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fb81a412e00 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

4/1/15 10:14:36.151 AM Calendar[462]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x608001474380 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 7E8D4FC9-0A65-3AF8-843A-6AD32E5524C6

4/1/15 10:48:04.889 AM ReportCrash[1510]: com.apple.message.domain: com.apple.crashreporter.writereport.crash

com.apple.message.signature: com.apple.appkit.xpc.openAndSavePanelService

com.apple.message.signature2: com.apple.appkit.xpc.openAndSavePanelService ||| 1.0 (1)

com.apple.message.signature3: 8FA949F6001948413A124F2528D8224F

com.apple.message.result: NO

com.apple.message.summarize: YES

SenderMachUUID: 8C15E826-C574-3656-8CA9-235A0AC8C3BB

4/1/15 11:26:01.008 AM icbaccountsd[1719]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fe169401f70 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

4/1/15 11:45:08.387 AM icbaccountsd[1921]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7ff6a14025f0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

4/1/15 12:07:08.890 PM spindump[637]: com.apple.message.domain: com.apple.crashreporter.writereport.cpu_resource.diag

com.apple.message.signature: mtmd

com.apple.message.signature2: UNBUNDLED ||| ??? (???) ((null))

com.apple.message.signature3: cpu usage

com.apple.message.result: noop

com.apple.message.summarize: YES

SenderMachUUID: FCF4F452-8E8A-317E-9A22-B5C78F55BA1E

4/1/15 12:50:53.146 PM icbaccountsd[2883]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7f8d69d09080 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

4/1/15 1:23:54.050 PM spindump[637]: com.apple.message.domain: com.apple.crashreporter.writereport.cpu_resource.diag

com.apple.message.signature: backupd

com.apple.message.signature2: UNBUNDLED ||| ??? (???) ((null))

com.apple.message.signature3: cpu usage

com.apple.message.result: noop

com.apple.message.summarize: YES

SenderMachUUID: FCF4F452-8E8A-317E-9A22-B5C78F55BA1E

4/1/15 4:22:59.399 PM icbaccountsd[336]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7ff1e3d1a8e0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

4/1/15 4:39:00.443 PM icbaccountsd[442]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fa30a711110 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

4/2/15 10:03:48.747 AM ReportCrash[903]: com.apple.message.domain: com.apple.crashreporter.writereport.crash

com.apple.message.signature: WD My Cloud

com.apple.message.signature2: com.wd.WDMyCloud ||| 0.0.0 (???)

com.apple.message.signature3: 737B485798B944136E00C846D559C4AF

com.apple.message.result: YES

com.apple.message.summarize: YES

SenderMachUUID: 8C15E826-C574-3656-8CA9-235A0AC8C3BB

4/2/15 10:04:13.581 AM icbaccountsd[913]: com.apple.message.domain: com.apple.crash_reporter.bear_trap

com.apple.message.summary: error while checking Apple Internalness

com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7f9999517600 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

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First we are mostly a hardware support site. While we do deal with OS's mostly just basic installation on a new drive. You should re-focus back to Apple support here as they are more skilled in the OS internals.

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I would double check the systems firmware. Follow this Apple T/N: EFI and SMC firmware updates for Intel-based Macs. That is really the only thing hardware-wise that can cause odd issues.

From the crash report I think you've been undoing your self by restoring your user account info.

I suspect you have some malware or other corruption in the user account info. I would recommend you create a bootable USB drive from one of your other Macs then restart your troubled Mac with it. Then wipe the drive down using the zeros & ones wipe so nothing is accessible (you don't need the deepest wipe). Now re-prep the drive and installing the OS.

If you can I would install a good anti-virus and malware app and make sure the definition files are upto date.

Then install one major app at a time testing it as best as you can, then install another slowly working up. Do make sure you have applied any updates along the way.

As to the user accounts manually create them. Again, do one at a time and check it out.

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My thoughts are similar, but with ADD I would suggest a basic reformat of the drive which should be sufficient, writing to every block will take a considerable amount of time. The reformat will create new directories & everything else will be forgotten as far as the computer is concerned. Install the OS, making sure that you let it update. Install all of your apps whether they are on a commercial CD/DVD or download from the MacApp store they should be clean. See if after the OS & apps are installed if everything is functioning. Then transfer the data, documents, however your files are organized but don't transfer the user libraries, then restart & see if there are any issues. Since you returned the new Mac, I assume that you are using the original Mac that you were having problems with, run the system profiler & check to see if the installed RAM is correct, ie the computer is aware of all of the memory chips, etc. Then try running TechTool Pro or whatever utility that you prefer that checks the internals of the Mac. This is to ensure that the hardware is functioning. I didn't see much about description of the crashing, ie random, within a certain time, will it log-in, Since the new Mac was also crashing I'd think that I would be something in a user library. Frequent dives can be the result of bad RAM, I have found. In that case the computer will just stop. Also, I would suggest that you checkout Apple's forums as Dan suggested. You'll be more likely to find a thread related to what you are experiencing there.

Cheers

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