My kindle voyage screen has been stuck on a book ad since last night. I may have rolled over on my device while I was sleeping causing the display to become faulty. There are small lines that go across the screen as if the pixels are stuck on another picture. What are my options?
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Usually a soft reset or restart will fix a nonresponsive kindle.
Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart.
If the Power dialog box doesn't appear, press and hold the Power button for a full 40 seconds until your device restarts.
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