How to fix error scanning error can not scan, copy or fax
does not recognize documents in top loader to scan. keep getting error not able to scan, copy or fax. have a macbook air OS X 10.9.5
Office inkjet printer released in January of 2009. Model number G510n.
If the printer does not detect paper in the auto document feeder, then check the feed rollers for dirt that keeps the rollers from grabbing the paper, There should be a paper sensor near the pick up rollers, not to be confused with the cover closed sensors.
Another thing to try, is place a document on the scanner glass. This will test if the scanner itself is working. Works well unless you are faxing, copying multipage documents.