My phone works but my screen is blank
My phone works, but my screen won't show anything. It is blank or black. What can I do to fix it?
Recently I had a same problem.
My phone (Samsung Galaxy E5) screen goes blank/black but the buttons (power, home) and bottom lights are still working.
Strangely, the phone works just like usual. It still can receive calls, messages, chats or any notifications, but the screen is black/blank maybe that's caused by some system problems/errors that affect the screen.
My phone (Samsung Galaxy E5) is not using extension batteries, so I can't remove them because the batteries are sticks into the phone (like Apple iPhone batteries). I tried to restart the phone by holding the power button for a minute, but that doesn't work.
If you had a same problem and same phone type as me, here are some solutions that might help based on my experiences:
Hope that helps.
Have a nice day.
It works for my galaxy A3
thank u ,,it works for my A5
my samsung e5 was drowned in the water and now the screen goes black, its the same with your phone the power and home are still woking. can this solutions help me to repair my phone?
None of the above works with my one-day old Galaxy Note 5. I didn't drop it or anything except trying to pair with Bluetooth. Suddenly the screen went dark. I can barely see some icons but not enough to do anything with them. Help!
Thanks man! It worked with my Sony!
Black screen is a sign of LCD damage.
Same situation for me. On evening the phone was working fine. Woke up the next day to look at my phone and the screen was black. Phone works fine but can use it as I'm unable to unlock the screen because it's black. I went to the retail carrier and they didn't know how to fix it. My phone was only 3 months old so the manufacture sent me a new phone.
How did you get them to do that? My phone was bought brand new I used it 2 weeks and the went black and Samsung said I have to contact the Taiwan office that is apparently where my phone was from ... makes no sence to me.
That's lame I just received a replacement for a 6 month old phone that was having issues. When you buy a brand new phone make sure you do it in carrier authorized retailer. All new phone have 1 year manufacturer warranty and you contact your carrier (Verizon,At&t, Tmobile,sprint, etc) not the person that sold the phone to you.
Have A.GREAT DAY.
Don't get overheated.out in the sun.
Just press "power button" and "home key" together for 10 sec... it'll be normal again. It works with my Note3. Good Luck guys!!!
This worked with Asus phone as well !! Thank you so much !!!
I have a note 2. I Dropped it picked it up screen was black, Everything else seems ok, Ive tried everything, Ive had it completely apart checked everything, Put back together turned it on played its little tune everything seems normal with sound just black screen, Plus lights at bottom not working. Help please.
really nice answer!!! I got it ! Thanks phyu!
It didn't work for my note 3
What is the home key please?
It is most likely that the LCD screen has been broken. But you should check the LCD flex connectors if got loosen, as well see the pins if broken. And if can, try your LCD screen on another good motherboard to see if it still can work. When get the results can know the way to fix.
My note 2 work but Igot a black screen
I dropped mine too, the screen did not break but I can see a few cracks under the glass. The phone is functional but the screen is completely black is it LCD. It costs a lot to have it repaired!
thank you so muchhhh. i almost cried...my phone technician told me i had to get a new screeennn. thanks to the internet. the reboot worrked for my samsung galaxy j5
Tried to fix my nuu phone with a pin in a little hole, but all I get is different recovery modes tried normal but now,screen is black what can I do please
I have a samsung A50 phone. The phone is functional but the screen is black.
please help on this matter.
Use MHL to HDMI adapter to check if your phone works it will allow you to access your stuff then back up BEFORE sending out for repair.
You are the best. I followed your advise and I was able to access all my stuff, backed everything up and did a master reset before sending the phone out for repair.... I didn't loose any of my stuff. THANKS!!!!!!!!!!!!!!!
I dropped my Note 4. Now screen is blank and doesn't respond to touches. I have display on HDMI. But because it is locked, I cannot enter any PIN. If I remove the SIM card, then McAfee security locks the phone and waits for an other PIN. If I connect to the PC and run Smart Switch, it says the connection mode should be MTP. I thought using a mouse, but I haven't bought a Bluetooth mouse yet and I cannot enter a PIN on HDMI to turn on the Bluetooth. Also I have Mobizen app but it says I have to update it on the phone. I want to try soft reset, but I don't want to loose my stuff. Does soft reset is a factory reset? I looked at the questions and comments on this page and saw two ways to reset: remove battery, wait 1 min pressing power button; and pressing home and power button 10 sec together. Which one is true? I started a new question for this comment: Unresponsive to touches and blank screen after dropped
Michal Baginski, did the MHL to HDMI you used work for a Samsung NOTE 5? I am being told it does not work with the NOTE 5. I will buy one today if that does work!
I need to know this as well! Did you get any answers? My note 5 screen is cracked terribly and I need a way to save my infants first Xmas pics!
this makes it seem like it does, im trying to just mirror so i can back up everything thru the phone. Since its just the screen that doesnt work. im about to order it on amazon so imma hope. seems like the issue of not working for note 5's involves streaming programs but it still allows mirroring.(hopefully)
press both the home and power buttons for up to 10 seconds until the logo appears. You will not lose anything
Hi please my Huawei honor 7 just went blank but it's still working. What do I do please.
With the battery removd press and hold the power button for exactly 1 minute. With the battery still removed put it down and just leave it alone for 5 to 10 minutes. After 5 or 10 replace the battery then power up the device and you should be good to go
didnt work !
Can't remove the battery, it has a sealed back
tried this, now when i turn on i get welcome screen then goes out....back to black. any other ideas?
Didn't work 4 me either
Check out for your LCD maybe it was damaged i had the same problem too on my Sony Xperia J and we found that the LCD was damaged
Wait til the battery go dead then recharge,that goes for all phones
In my case, when I increase brightness blindly(I know how to increase it without seeing the screen), it starts reacting normally.....
I hv the same problem too ...i just format my phone and wipe cache
and it's work like usual...if its still the same...send ur phone to shop maybe the lcd hv problem ...
kay I know you haven't been here for.. 4 years? but we're here because we cant do ANYTHING with the phone. How could we do that?
If you are knowledgeable in trouble shooting, first: check your back-light, if it is okay on test battery. Suspect a LCD has the problem, swapping method is the easiest technique, replace your LCD.
If you are not knowledgeable in trouble-shooting you better leave the job for expert and watch on it for further learning.
Hope, this help you and answer your question.
Show me so I know what kinda phone I will getting from you.
i have the note 4 and i always go to the gym with it. i got in the sauna for 10 minutes like i always do but this time the screen got completely black after that. I guess it was overheading or i got some water inside for the humidity. It did nor work for 1 day but somehow it began to work normally next day.. I guess it was a problem because the humidity and as soon as it got dry inside that fix the problem. Hope this answer solves some of your problem. Sorry for my writting.
Same thing for me on my GT-N7100
After drop on the ground and with a new screen at the beginning i have sound right and left lights on low side.
After search on the ned and reading the service manual i found shortcut on capacitors.
I replace the two capacitors and now work perfect.
I think that can work even for s3.
See my photo with red circle on capacitors.
Who is your mobile service provider? I have Sprint and set up a repair service appointment. I have no insurance and the phone is out of warranty. When I took the Note 3 in for service, they said it would be a flat repair fee of $75. Turns out the LCD screen assembly needed replaced and they only charged me $75 to complete the repair, parts and labor included and the new screen appears to be the same quality or better.
I'm not sure if this answer helps but maybe check with your mobile service provider. Otherwise there are repair services that charge about $250 or order a replacement screen assembly on Amazon for about $165 and DIY.
I had the same issue with my Note 3. My phone is always in the waterproof case and never drop bad, but one day, the screen went black. I tried to do everything like removed battery, hold the power button for a minute for so many time, but nothing work. I could just only see the green light when I started the phone, the home and the back button when I pressed the home button. I thought my phone LCD went bad, it would be costly to replace. The next day, I just disassembly my phone (https://www.youtube.com/watch?v=XJlsLUNs...) then put it back together. After finished, I tried to turn on again for couple time, and the LCD working again. I just went back and reset my phone and it's still working ok now.
Be sure your touch panel is working.
call your phone, answer call with sliding mode or press answer call (should be at the middle of the bottom).
if its working, replace your lcd but if doesn't replace lcd, digitizer and touchpanel.
specialist can do it in 20-30mnts depend on difficulties.
I recommended you try 1 by 1 method to replacing your lcd to digitizer and touch panel to skipping your cost. have a good day. ;)
You need to replace the LCD!
not the most wordy answer, but not spam, or off topic.
Chances are, you have a bad LCD and/or digitizer. There is a slight possibility that the connection at the display port is bad on the motherboard. In the first scenario you will need to buy a "kit" which has the new LCD and Digitizer along with replacement glass - this is about $100 on ebay. You can go to youtube and check out the videos on how to replace it - not too terribly complex. In the second scenario - same deal but just buy a new motherboard. One thing to look out for is, peope bust their screens on these crap phones all the time only to discover that to replace them is a DIY hassle and $100 or $150 at a shop OR they can buy a used phone for $200...so they just get a replacement phone and put theirs up on ebay with a busted screen which will go for a song, you buy it cheap and swap out the motherboard and Bob is your uncle.
Good luck either way!
Idea not from me:
Your phone may be sensitive to cold, so just let it heat up. DO NOT PUT IN IN AN OVEN OR SOMETHING. Simply cover your phone with a blanket.
My a8plus have black screen and tested different a8 plus screen and is still not showing and it answer cal and still received message but the face is black I can't see any thing
Oluwaseyi ola, did you find a solution to your problem?
AM SirReal and this 1000000 % WORKED......... This was the BEST SOLUTION that worked after all the suggestions failed. it was simply to Blow the phone through the USB port with the HEATER while turning it on and BOOM it power on. I eventually learned that SIMPLE THINGS worth trying.
personally for my phone the app or program that runs the screen display and shows the stuff said "unfortunately blah blah blah has stopped" and then it just all went black like sometimes the theme showed up or other times its black. I took out the SD card and backed it up and I'm going to resest my phone and see what happens :/
I restarted after removing the sd card and it worked!!
I think for my case it was the game that I downloaded yesterday which was in the sd card so Idk if this would apply to anyone else
If this cant work u have to remove back cover , remove battery, then u have to remove 8 screws and remove the cover u will see a rectangle chip of LCD it didnt touch with proper u should press that chip then bingOO.
what if you cant find screws samsung s5
Yes...the problem is, how do you turn it off in order to re set it when the screen is black? So, you either let it power off by waiting until the battery is drained, or you remove the battery, and then put it back in . Both methods will turn the phone off, and allow it to re set without losing your settings.
My back is sealed to the phone!
In some cases it might be the current used to charge the phone was under the required current supposed to be used ,so i will advise three thigs to do :
1. soft boot the device , by holding power+vol up+home for 10seconds ,
having done this the phone will reboot to normal,
2. Hardware fix: you open the back cover and reinsert the battery [inbuilt] , if you cant do it please give a tech person to ,
3.you reinsert the screen from device board panel.
after doing this reboot and enjoy!
mine was doing that and I downloaded smart switch on my pc and updated my phone through the pc. since then the problem has resolved it's self. hope that helps.. I think u have to have a Samsung to us that program though. good luck
From my experience it is often moisture that causes these types of problems...
After my girlfriend had this problem with her Note 4 this afternoon, I did some googling and ended up here.
My fix was to turn the oven on...
Getting the temp to about 60 degrees Celsius...
Take the back off the Note 4 and battery out
Remove the sim and external SD card
Place the phone in the oven for 30mins
After 30 mins remove and allow to cool
Put it all back together and presto
Working fine now!!!!!
The Girlfriend is HAPPY!!! :)
You just fried your cell phone board , use rice to dry it within 6 days
What if the back doesnt come off your phone? (Samsung A8)
I have Galaxy A20 and cannot remove the cover to for the battery. I have done power volume up and down and nothing still.
For “Samsung Galaxy Note 10+ 5g” Users. When Your Screen Goes Black, Easy Fix If Your Phone Has A “Stylus Pen”. When Your On A Call And Your Screen Goes Black, Simpky “Remove Your Stylus Pen" and Then Your Screen Is Now Open, Hit The Arrow Key,,,And You're Screen Is Back On…. Remember This: If Your Screen Goes Black Again Just Remove Stylus Pen….Reinsert Pen When You've Turned Your Screen On….Sincerely Ronnie
Hi, I have a 2018 Galaxy A7 with a black screen. I have done all the usual things like press and hold the down volume and power button. Did the same when a charger is in, and strangely the logo will appear then disappear after 5 seconds. If I press and hold the down volume and power button when charging the logo screen will come up with a buzzing every 5 seconds again, once I then take my fingers off the buttons it will not do anything. So at least the screen is actually working. I have also placed a intutu charger in so I can see if the charge is going to the phone but it does not seem to decrease in stored charge. So does this mean a battery issue?
Any help would be appreciated.
hi everyone. I have Xiaomi mi a2 and suddently the screen went black. I didn’t drop it or anything plus it’s a 2 year old phone and I take good care of it, so it doesn’t make sense to have such a problem. I’ve read all the comments above, but do you have any advice for my phone?
Any help would be appreciated.
My phone Samsung Galaxy A7 blacks out suddenly when am busy using it, I really don't know the cause and how to over come it
Anyone to help me
Connect the phone, then wait five minutes before attempting a Force Restart. This ensures that the phone has adequate power to restart, and rebooting the phone may clear any faults impacting the screen. Remove the battery if feasible, wait 30 seconds or more, then reinstall the battery and turn on your phone.
Hay there i was also facing the issue but luckily my problem is solved
I didn't know what it is but i think force reboot solve this problem .
My samsung a03s had a problem the 4th day I received it via mail
The screen just dimmed with nothing appearing on the screen. I thought it might have been the wrong charger, but after a few tries of different samsung compatible chargers, time only made the difference. So, I charge the phone when the screen goes dark for about a couple.of hours. Then remove the charger and let stand. In about 3 hours the phone will renew and it will perform like brand new. I m only able to use this until it's down about 47% then it'll repeat itself. Since I couldn't get a replacement phone from my provider, the on and off thing is the only way I can gave a phone. I can't afford.to pay for another one since I'm already making payments on this one for 24 months as it is.
过去 24 小时： 114
过去 7 天： 764
过去 30 天： 3,243
same for my newly purchased "gently used" Note 2. I was working fine for two weeks and has definitely not been dropped or otherwise physically damaged while in my ownership.
Other things I thought might be the cause Battery? (so installed new genuine samsung battery - not the solution
Downloaded apps shortly before it started.
Using a magnetic cover
Self adjusted S pen sensitivity per youtube video
由 Gabriele Hooks 完成的
my phone works but it wont show anything in the light but it will show in the dark...do you think you could help me. if you can email me at email@example.com. please i hope you can help me
由 ashley smart 完成的
Same happened to me.
由 gilberto barba 完成的
My screen is black! I just can see anything. How can I fix this problem? Please help
I can still answer it with a headset, the lights still work at the bottom, I can hear & feel it as it vibrates, and the ringer works.
由 nefratina dixon 完成的
Why did the screen go black wa it dropped? Bit more info please
由 con 完成的