Black screen after downloading Windows 8.1

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Acer Aspire V5

Repair guides and troubleshooting for the Acer Aspire V5, a series of laptops on the Windows OS by Acer.

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Michelle @michelle12440

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发帖于: 2013年11月2日

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Black screen after downloading Windows 8.1

Hello. So I got my laptop this summer and I haven't got any problems with it, before today. Yesterday I updated my computer to Windows 8.1. After I did it, it said that I needed to restart. But I did that later, because I was doing my homework. Before I went to sleep, I turned my computer off. And it was updating too. Next day after school. I turned on my laptop and wrote my password, which I do normally. But after when it logs in, the screen is all black. How can I fix this?

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John @john33707 声誉积分: 1 · Answer 1 · 2013-11-12T08:34:48-07:00

John @john33707

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发帖于: 2013年11月12日

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Hi update your graphic card drivers .

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How? I have same problem but after entering pw like normal it just goes black can see the mouse but nothing els , please elaborate on your solution

由 shanon jones 完成的 2014年8月26日

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hhh @hhh88624 声誉积分: 91 4 1 1 · Answer 2 · 2015-10-12T18:14:56-07:00

hhh @hhh88624

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I have had a SIMILAR problem with my windows 8.1 desktop a while ago. I repeat, SIMILAR. Not exactly the same, but it might help. It was a while ago, so I may not remember some of it, sorry if it's not helpful. I was playing a game and the game crashed, and I remember my computer getting stuck on a black screen. What I remember doing was turning the computer off than on again and giving it some time. Again, I do not quite remember what happened, but I'm hoping this might help.

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