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原帖由: jayeff

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Hi,

Try the following:

Turn on the laptop and when it boots into Windows, force turn it off by holding the Power button until it completely shuts down.

Do this 3 times in a row i.e start > boot > turn off > start  > boot > turn off >start > boot etc.

On the 3rd attempt it should boot into the Windows Recovery Environment menus.

When in the menus select ''Troubleshooting > Startup Settings > Advanced > Startup repair'' and follow the prompts.

If that doesn’t work try ''Troubleshooting > Startup Settings > Advanced > System Restore'' or ''System Image Recovery'' (if you have a restore point set or system image that is).

''Do not'' select ''Reset this PC''. If you choose a wrong option after this you may lose all your data as Windows will be reinstalled.

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