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原帖由: Med_tech ,

文本:

A reset would not hurt. Disconnect all cables and hold the power button for 15 seconds. Then plug it back in.

However, this seems unlikely to solve your issue, but I hope it does.

Is there any chance that the printer was damaged during the moving proccess?

(bumpy road, insufficient packaging, etc)

If that’s the case, you need to dissasemble to see if the internal parts are still all in place, OR take it to a technician.

In the best case senario where the reset fixes it, remember to update the firmware from here:

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-4630-e-all-in-one-printer-series/5305049/model/5305050

Have a wonderful day

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