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当前版本: Sarah I. ,

标题:

iPhone 7 pronounced dead by Apple - How can I get data off it?

文本:

I took my iPhone 7 to the Apple Genius Bar where they pronounced it dead and were unable to tell me why.  The iPhone was being used to play music via the lightning connector into my car’s auxiliary outlet, went into the store, when I tried to connect again, it did not recognize the cable but instead played the music on the speakers.  That night, when I tried to charge it, it still didn’t respond to being plugged in.  I have tried several Apple lightning cables, several outlets, and of course tried to connect to my iMac to back up on iTunes - however, it was too late and the charge it had ran out.  I am desperate for photos on it.  This is when I went to the Apple store but they said I’d need to get in contact with engineers to find out what was wrong and go to a third-party for data recovery.  Is there really nothing I can do or replace to get it on long enough for iTunes to recognize the device and back up the data?

设备:

iPhone 7

状态:

open

已接受的回答:

591601

编辑: Sarah I. ,

标题:

iPhone 7 pronounced dead by Apple - How can I get data off it?

文本:

I took my iPhone 7 to the Apple Genius Bar where they pronounced it dead and were unable to tell me why.  The iPhone was being used to play music via the lightning connector into my car’s auxiliary outlet, went into the store, when I tried to connect again, it did not recognize the cable but instead played the music on the speakers.  That night, when I tried to charge it, it still didn’t respond to being plugged in.  I have tried several Apple lightning cables, several outlets, and of course tried to connect to my iMac to back up on iTunes - however, it was too late and the charge it had ran out.  I am desperate for photos on it.  This is when I went to the Apple store but they said I’d need to get in contact with engineers to find out what was wrong and go to a third-party for data recovery.  Is there really nothing I can do or replace to get it on long enough for iTunes to recognize the device and back up the data?

设备:

iPhone 7

状态:

open

已接受的回答:

591678

编辑: Sarah I. ,

标题:

iPhone 7 pronounced dead by Apple - How can I get data off it?

文本:

I took my iPhone 7 to the Apple Genius Bar where they pronounced it dead and were unable to tell me why.  The iPhone was being used to play music via the lightning connector into my car’s auxiliary outlet, went into the store, when I tried to connect again, it did not recognize the cable but instead played the music on the speakers.  That night, when I tried to charge it, it still didn’t respond to being plugged in.  I have tried several Apple lightning cables, several outlets, and of course tried to connect to my iMac to back up on iTunes - however, it was too late and the charge it had ran out.  I am desperate for photos on it.  This is when I went to the Apple store but they said I’d need to get in contact with engineers to find out what was wrong and go to a third-party for data recovery.  Is there really nothing I can do or replace to get it on long enough for iTunes to recognize the device and back up the data?

设备:

iPhone 7

状态:

open

已接受的回答:

591678

原帖由: Sarah I. ,

标题:

iPhone 7 pronounced dead by Apple - How can I get data off it?

文本:

I took my iPhone 7 to the Apple Genius Bar where they pronounced it dead and were unable to tell me why.  The iPhone was being used to play music via the lightning connector into my car’s auxiliary outlet, went into the store, when I tried to connect again, it did not recognize the cable but instead played the music on the speakers.  That night, when I tried to charge it, it still didn’t respond to being plugged in.  I have tried several Apple lightning cables, several outlets, and of course tried to connect to my iMac to back up on iTunes - however, it was too late and the charge it had ran out.  I am desperate for photos on it.  This is when I went to the Apple store but they said I’d need to get in contact with engineers to find out what was wrong and go to a third-party for data recovery.  Is there really nothing I can do or replace to get it on long enough for iTunes to recognize the device and back up the data?

设备:

iPhone 7

状态:

open