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Current version by: Igor Novikov ,

Text:

For some unknown reason, someone at Airwheel decided that there shouldn’t be a ‘factory reset’ button like practically ANY tech product in our time has.
 
I've setted up a new wifi password in my C5 helmet, but it seems that both the password and the confirmation password were entered identically wrong. So I couldn’t connect to it to change it.
 
I’ve contacted them and the only way to reset the settings is to do a firmware update.
 
So here are the the instructions on how to firmware update and factory reset C5 helmet:
 
Note: You will need a way to access the micro sdSD card externally, via a card reader or other means.
Note: You will need a way to access the micro sdSD card externally, via a card reader or other means.
 
# Download this [https://drive.google.com/file/d/1pfERZuWmYNg6OJQwimQvuttWwks-kKh-/view?usp=sharing|firmware file] (updated June 2019) or get a newer firmware from somewhere.
# Copy the file to the root of the SD card.
# Make sure the DV is turned off, then insert the SD card and turn the DV ON.
# The light indicator will flash fast with green light, then it will flash slower for some time and then it’s '''AUTOMATICALLY''' shuts OFF. '''DO NOT TURN IT OFF MANUALLY'''.
# Remove the SD card, insert it into a card reader and delete the firmware file.
# Insert the SD carcard back to the helmet. That’s it. Helmet is ressetted. You can connect to it via wifi and the default password is 1234567890.
# Insert the SD carcard back to the helmet. That’s it. Helmet is ressetted. You can connect to it via wifi and the default password is 1234567890.

Status:

open

Edit by: Kristen Gismondi (vote details) ,

Text:

For some unknown reason, someone at Airwheel decided that there shouldn’t be a ‘factory reset’ button like practically ANY tech product in our time has.

I've setted up a new wifi password in my C5 helmet, but it seems that both the password and the confirmation password were entered identically wrong. So I couldn’t connect to it to change it.

I’ve contacted them and the only way to reset the settings is to do a firmware update.

So here are the the instructions on how to firmware update and factory reset C5 helmet:

Note: You will need a way to access the micro sd card externally, via a card reader or other means.

# Download this [https://drive.google.com/file/d/1pfERZuWmYNg6OJQwimQvuttWwks-kKh-/view?usp=sharing|firmware file] (updated June 2019) or get a newer firmware from somewhere.
# Copy the file to the root of the SD card.
# Make sure the DV is turned off, then insert the SD card and turn the DV ON.
# The light indicator will flash fast with green light, then it will flash slower for some time and then it’s '''AUTOMATICALLY''' shuts OFF. '''DO NOT TURN IT OFF MANUALLY'''.
# Remove the SD card, insert it into a card reader and delete the firmware file.
# Insert the SD car back to the helmet. That’s it. Helmet is ressetted. You can connect to it via wifi and the default password is 1234567890.

Status:

deletedopen
deletedopen

Edit by: iRobot ,

Text:

For some unknown reason, someone at Airwheel decided that there shouldn’t be a ‘factory reset’ button like practically ANY tech product in our time has.

I've setted up a new wifi password in my C5 helmet, but it seems that both the password and the confirmation password were entered identically wrong. So I couldn’t connect to it to change it.

I’ve contacted them and the only way to reset the settings is to do a firmware update.

So here are the the instructions on how to firmware update and factory reset C5 helmet:

Note: You will need a way to access the micro sd card externally, via a card reader or other means.

# Download this [https://drive.google.com/file/d/1pfERZuWmYNg6OJQwimQvuttWwks-kKh-/view?usp=sharing|firmware file] (updated June 2019) or get a newer firmware from somewhere.
# Copy the file to the root of the SD card.
# Make sure the DV is turned off, then insert the SD card and turn the DV ON.
# The light indicator will flash fast with green light, then it will flash slower for some time and then it’s '''AUTOMATICALLY''' shuts OFF. '''DO NOT TURN IT OFF MANUALLY'''.
# Remove the SD card, insert it into a card reader and delete the firmware file.
# Insert the SD car back to the helmet. That’s it. Helmet is ressetted. You can connect to it via wifi and the default password is 1234567890.

Status:

opendeleted
opendeleted

Original post by: Igor Novikov ,

Text:

For some unknown reason, someone at Airwheel decided that there shouldn’t be a ‘factory reset’ button like practically ANY tech product in our time has.

I've setted up a new wifi password in my C5 helmet, but it seems that both the password and the confirmation password were entered identically wrong. So I couldn’t connect to it to change it.

I’ve contacted them and the only way to reset the settings is to do a firmware update.

So here are the the instructions on how to firmware update and factory reset C5 helmet:

Note: You will need a way to access the micro sd card externally, via a card reader or other means.

# Download this [https://drive.google.com/file/d/1pfERZuWmYNg6OJQwimQvuttWwks-kKh-/view?usp=sharing|firmware file] (updated June 2019) or get a newer firmware from somewhere.
# Copy the file to the root of the SD card.
# Make sure the DV is turned off, then insert the SD card and turn the DV ON.
# The light indicator will flash fast with green light, then it will flash slower for some time and then it’s '''AUTOMATICALLY''' shuts OFF. '''DO NOT TURN IT OFF MANUALLY'''.
# Remove the SD card, insert it into a card reader and delete the firmware file.
# Insert the SD car back to the helmet. That’s it. Helmet is ressetted. You can connect to it via wifi and the default password is 1234567890.

Status:

open