This will also show you how to disconnect the CMOS/BIOS coin battery for a complete reset. Remember to unplug charger/pwoer supply and remove main laptop battery before openning up case. Remove or disconnect coin battery, press power button for 15 seconds and reassemble.
to identify any possible obvious hardware defect. This could avoid wasting time.
Windows 10 two most common problems, in my experience, is not booting up correctly and corrupted video drivers - which can be very subtle. So clearly this is a driver issue in this case. What I do in this situation is completely remove all trace of video drivers. My favourite tool is freeware Display Driver Uninstaller (DDU). https://www.wagnardsoft.com/
What it does is remove all traces of the current drive - folders, inf files, registry, etc. The result is that Windows boots into that generic VGA driver (Safe Mode uses this). Make sure you have the latest video drivers downloaded and ready. There are two. Which is yours?
# nVIDIA GeForce GTX and Quadro Graphics Driver 20 Jun 2019
# Intel HD Graphics Driver 23 Apr 2018
Also make sure the BIOS is upgraded to the latest:
to identify any possible obvious hardware defect. This could avoid wasting time.
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Windows 10 two most common problems, in my experience, is not booting up correctly and corrupted video drivers - which can be very subtle. So clearly this is a driver issue in this case. What I do in this situation is completely remove all trace of video drivers. My favourite tool is freeware Display Driver Uninstaller (DDU). https://www.wagnardsoft.com/
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What it does is remove all traces of the current drive - folders, inf files, registry, etc. The result is that Windows boots into that generic VGA driver (Safe Mode uses this). Make sure you have the latest video drivers downloaded and ready. There are two. Which is yours?
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+
# nVIDIA GeForce GTX and Quadro Graphics Driver 20 Jun 2019
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# Intel HD Graphics Driver 23 Apr 2018
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Also make sure the BIOS is upgraded to the latest:
Check BIOS settings for default display.
Resetting the System Setup (BIOS) to its Default Settings
# Reboot the computer.
# When you see the Dell logo during POST, press the <F2> key to enter the setup screen.
# On the '''System Setup''' screen, click '''Load Defaults'''.
# Confirm to load the defaults.
#