It was preinstalled with windows 7 I see but do you have windows 10 by chance?
If you have windows 10, press F8 constantly as the system turns on.
This will get to “Safe Mode”
In safe mode, find “Reset your PC”
Doing this should hopefully reinstall windows 10 for you.
If you have windows 7. How did you do a factory reset? What option did you select.
if you have windows 7, you could directly download windows 10 online to a USB and install it onto your laptop as it could handle it. Could do the same if it was Windows 10 but only if my first solution didn’t work.
I can give you much more details on possible solutions but before that. I need 2 questions to be answered.
-
# Do you have Windows 7 still or update to it Windows 10? Do you have Windows 7 or 10 basically. Don’t care how it got there.
+
# Do you have Windows 7 still or updated to Windows 10? Do you have Windows 7 or 10 basically. Don’t care how it got there.
It was preinstalled with windows 7 I see but do you have windows 10 by chance?
If you have windows 10, press F8 constantly as the system turns on.
This will get to “Safe Mode”
In safe mode, find “Reset your PC”
Doing this should hopefully reinstall windows 10 for you.
-
If you have windows 7. How do you do a factory reset? What option did you select.
+
If you have windows 7. How did you do a factory reset? What option did you select.
if you have windows 7, you could directly download windows 10 online to a USB and install it onto your laptop as it could handle it. Could do the same if it was Windows 10 but only if my first solution didn’t work.
I can give you much more details on possible solutions but before that. I need 2 questions to be answered.
# Do you have Windows 7 still or update to it Windows 10? Do you have Windows 7 or 10 basically. Don’t care how it got there.
It was preinstalled with windows 7 I see but do you have windows 10 by chance?
If you have windows 10, press F8 constantly as the system turns on.
This will get to “Safe Mode”
In safe mode, find “Reset your PC”
Doing this should hopefully reinstall windows 10 for you.
If you have windows 7. How do you do a factory reset? What option did you select.
if you have windows 7, you could directly download windows 10 online to a USB and install it onto your laptop as it could handle it. Could do the same if it was Windows 10 but only if my first solution didn’t work.
I can give you much more details on possible solutions but before that. I need 2 questions to be answered.
# Do you have Windows 7 still or update to it Windows 10? Do you have Windows 7 or 10 basically. Don’t care how it got there.
## How did you try to factory reset the device?