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当前版本: jayeff ,

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Hi,
-Try starting the tablet in [https://support.t-mobile.com/docs/DOC-27367|safe mode] and check if the WiFi gets turned off or not. Since you say that it is random you may have to use it in this mode for a while.
+Try starting the tablet in [link|https://support.t-mobile.com/docs/DOC-27367|safe mode] and check if the WiFi gets turned off or not. Since you say that it is random you may have to use it in this mode for a while.
-If it stays on then a downloaded app is the cause of the problem. The trick is to find out which one. You’ll need to uninstall the downloaded apps, one by one, and check the WiFi connection between each uninstallation to see if the problem is still there or not. Once the problem does not occur then the last app that you uninstalled will be the culprit.
+If it stays on then a downloaded app is the cause of the problem. The trick is to find out which one. You’ll need to uninstall the downloaded apps, one by one, and check the WiFi connection in normal mode, between each uninstallation to see if the problem is still there or not. Once the problem does not occur then the last app that you uninstalled will be the culprit.
Given that it is a random event it may take some time to find the problem.

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原帖由: jayeff ,

文本:

Hi,

Try starting the tablet in [https://support.t-mobile.com/docs/DOC-27367|safe mode] and check if the WiFi gets turned off or not. Since you say that it is random you may have to use it in this mode for a while.

If it stays on then a downloaded app is the cause of the problem. The trick is to find out which one. You’ll need to uninstall the downloaded apps, one by one, and check the WiFi connection between each uninstallation to see if the problem is still there or not. Once the problem does not occur then the last app that you uninstalled will be the culprit.

Given that it is a random event it may take some time to find the problem.

状态:

open