跳转到主内容
帮助

原帖由: David Adams ,

文本:

Just had my Alcatel IDOL 4S phone serviced at the Microsoft Store. After having a problem hearing with the headphones, I rebooted the phone but then ran into a problem with not hearing callers unless the headphones were used, or unless the phone was connected via Bluetooth...

I was told there is a known bug with this phone where the telecoil option is turned on and prevents callers from being heard.

He just went to Settings - Ease of access - More options, and turned Telecoil OFF.

PROBLEM SOLVED...

状态:

open