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当前版本: jayeff ,

文本:

Hi @kkchan02 ,
 
Try using the HP SMART. [https://support.hp.com/au-en/document/c00386164|HDD diagnostic software] found in the BIOS setup area, to test if the HDD is OK.
 
As @slagle stated it sounds as though the HDD is failing or has failed.
 
If it has failed, you cannot repair it, you can only replace it. Hopefully you have backups of your data.
 
=== Update (04/16/2018) ===
 
Hi @kkchan02 ,
 
Have you done the diagnostics on the HDD? You haven't said. You'''You really should try itit'''
Have you done the diagnostics on the HDD? You haven't said. You'''You really should try itit'''
 
Download [https://www.memtest86.com/download.htm|this] (select Ver. 7.5 Windows Free Edition) to a USB and boot the PC from the USB to test RAM. If PC boots OK and tests pass then RAM is not the problem.

状态:

open

编辑: jayeff ,

文本:

Hi @kkchan02 ,
 
Try using the HP SMART. [https://support.hp.com/au-en/document/c00386164|HDD diagnostic software] found in the BIOS setup area, to test if the HDD is OK.
 
As @slagle stated it sounds as though the HDD is failing or has failed.
 
If it has failed, you cannot repair it, you can only replace it. Hopefully you have backups of your data.
 
=== Update (04/16/2018) ===
 
Hi @kkchan02 ,
 
Have you done the diagnostics on the HDD? If not why not?You haven't said. You really should try it
Have you done the diagnostics on the HDD? If not why not?You haven't said. You really should try it
 
Download [https://www.memtest86.com/download.htm|this] (select Ver. 7.5 Windows Free Edition) to a USB and boot the PC from the USB to test RAM. If PC boots OK and tests pass then RAM is not the problem.

状态:

open

编辑: jayeff ,

文本:

Hi @kkchan02 ,
 
Try using the HP SMART. [https://support.hp.com/au-en/document/c00386164|HDD diagnostic software] found in the BIOS setup area, to test if the HDD is OK.
 
As @slagle stated it sounds as though the HDD is failing or has failed.
 
If it has failed, you cannot repair it, you can only replace it. Hopefully you have backups of your data.
 
=== Update (04/16/2018) ===
 
Hi @kkchan02 ,
 
Have you done the diagnostics on the HDD? If not why not?
 
Download [https://www.memtest86.com/download.htm|this] (select Ver. 7.5 Windows Free Edition) to a USB and boot the PC from the USB to test RAM. If PC boots OK and tests pass then RAM is not the problem.
Download [https://www.memtest86.com/download.htm|this] (select Ver. 7.5 Windows Free Edition) to a USB and boot the PC from the USB to test RAM. If PC boots OK and tests pass then RAM is not the problem.

状态:

open

编辑: jayeff ,

文本:

Hi @kkchan02 ,
 
Try using the HP SMART. [https://support.hp.com/au-en/document/c00386164|HDD diagnostic software] found in the BIOS setup area, to test if the HDD is OK.
 
As @slagle stated it sounds as though the HDD is failing or has failed.
 
If it has failed, you cannot repair it, you can only replace it. Hopefully you have backups of your data.
 
=== Update (04/16/2018) ===
 
Hi @kkchan02 ,
 
Have you done the diagnostics on the HDD? If not why not?
 
Download [https://www.memtest86.com/download.htm|this] (Windowsselect Ver. 7.5 Windows Free Edition) to a USB and boot the PC from the USB to test RAM. If PC boots OK then RAM is not the problem.
Download [https://www.memtest86.com/download.htm|this] (Windowsselect Ver. 7.5 Windows Free Edition) to a USB and boot the PC from the USB to test RAM. If PC boots OK then RAM is not the problem.

状态:

open

编辑: jayeff ,

文本:

Hi @kkchan02 ,
 
Try using the HP SMART. [https://support.hp.com/au-en/document/c00386164|HDD diagnostic software] found in the BIOS setup area, to test if the HDD is OK.
 
As @slagle stated it sounds as though the HDD is failing or has failed.
 
If it has failed, you cannot repair it, you can only replace it. Hopefully you have backups of your data.
 
=== Update (04/16/2018) ===
 
Hi @kkchan02 ,
Have
Have
you done the diagnostics on the HDD? If not why not?
Download [https://www.memtest86.com/download.htm|this -Windows


Download [https://www.memtest86.com/download.htm|this] (Windows
Free Edition]Edition) to a USB and boot the PC from the USB to test RAM. If PC boots OK then RAM is not the problem.
Have
Have
you done the diagnostics on the HDD? If not why not?
Download [https://www.memtest86.com/download.htm|this -Windows


Download [https://www.memtest86.com/download.htm|this] (Windows
Free Edition]Edition) to a USB and boot the PC from the USB to test RAM. If PC boots OK then RAM is not the problem.

状态:

open

编辑: jayeff ,

文本:

Hi @kkchan02 ,
 
Try using the HP SMART. [https://support.hp.com/au-en/document/c00386164|HDD diagnostic software] found in the BIOS setup area, to test if the HDD is OK.
 
As @slagle stated it sounds as though the HDD is failing or has failed.
 
If it has failed, you cannot repair it, you can only replace it. Hopefully you have backups of your data.
 
=== Update (04/16/2018) ===
 
Hi @kkchan02 ,
Have you done the diagnostics on the HDD? If not why not?
Download [https://www.memtest86.com/download.htm|this -Windows Free Edition] to a USB and boot the PC from the USB to test RAM. If PC boots OK then RAM is not the problem.

状态:

open

编辑: jayeff ,

文本:

Hi @kkchan02 ,
 
Try using the HP SMART. [https://support.hp.com/au-en/document/c00386164|HDD diagnostic software] found in the BIOS setup area, to test if the HDD is OK.
 
As @slagle stated it sounds as though the HDD is failing or has failed.
If it has failed, you cannot repair it, you can only replace it. Hopefully you have backups of your data.

状态:

open

原帖由: jayeff ,

文本:

Hi @kkchan02 ,

Try using the HP SMART. [https://support.hp.com/au-en/document/c00386164|HDD diagnostic software] found in the BIOS setup area, to test if the HDD is OK.

As @slagle  stated it sounds as though the HDD is failing or has failed.

状态:

open