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当前版本: Dan ,

标题:

My 5K iMac keeps turning off while I'm using it?

文本:

-So around the two year mark I beginning to have a problem where my iMac keeps turning off on me,I'm currently running El Capitan on it and after 3 visits to Apple Store they have failed to fix my iMac and replicate the problem,and the issue with it is that it turns off after several months or even after a few days not knowing when it's going to turn off and I confirmed that has nothing to do with anything I've installed or with the programs I run,the people at the Apple Store suggested that I replace the logic board because they suspected it was a bad logic board so I got it replaced free of charge because it's covered under Apple care,I looked into the problem I have and I'm not the only one with this problem and there's other people with the same model as mine or similar model as having this issue and have came across one person that have fixed the problem by finding out that it was a power supply failiure but I'm not even if it could be that,I was also told that it could be inconsistent flow of power,so I went back home to plug it into a surge protector and still turned off while I was using it even when it was plugged into a surge protector.
+So around the two year mark I beginning to have a problem where my iMac it keeps turning off on me.
+
+I'm currently running El Capitan on it and after 3 visits to Apple Store they have failed to fix my iMac and replicate the problem. The issue with it is that it turns off after several months or even after a few days. I never not know when it's going to turn off and I confirmed that has nothing to do with anything I've installed or with the programs I run.
+
+The people at the Apple Store suggested that I replace the logic board because they suspected it was a bad logic board. So I got it replaced free of charge because it's covered under Apple Care.
+
+I looked into the problem I have online and I'm not the only one with this problem. There are other people with the same model as mine or similar model as having this same issue.
+
+I came across one person that had fixed the problem by finding out that it was a power supply failure.
+
+I'm not sure it could be that. I was also told that it could be inconsistent flow of power. So I went back home to plug it into a surge protector and still turned off while I was using it even when it was plugged into a surge protector.

设备:

iMac

状态:

open

原帖由: Brian Seanez ,

标题:

My 5K iMac keeps turning off while I'm using it?

文本:

So around the two year mark I beginning to have a problem where my iMac keeps turning off on me,I'm currently running El Capitan on it and after 3 visits to Apple Store they have failed to fix my iMac and replicate the problem,and the issue with it is that it turns off after several months or even after a few days not knowing when it's going to turn off and I confirmed that has nothing to do with anything I've installed or with the programs I run,the people at the Apple Store suggested that I replace the logic board because they suspected it was a bad logic board so I got it replaced free of charge because it's covered under Apple care,I looked into the problem I have and I'm not the only one with this problem and there's other people with the same model as mine or similar model as having this issue and have came across one person that have fixed the problem by finding out that it was a power supply failiure but I'm not even if it could be that,I was also told that it could be inconsistent flow of power,so I went back home to plug it into a surge protector and still turned off while I was using it even when it was plugged into a surge protector.

设备:

iMac

状态:

open