Skip to main content
Help

Original post by: bob1.kilpatrick1 ,

Text:

Okay, so my wife found and purchased a replacement band for her Fitbit.  Of course she wants ME to figure out how to put the works into a new band.  Which is not working...the small screwdrivers they include with the new band do not remove any screws--they just strip the threads.  The box containing the new band had a legend on it which reads:

"Please visit this website about product installation, Thanks!  www.etoper.com/hr.mp4"

The video at this site is in a foreign language, and does nothing to help me understand how to replace the band.  I knew I was in trouble when the 'instructions' on the back of the box read like a bad Chinese menu, with misspellings and grammar errors throughout.  Sorry, it's a waste of time so far...

Bob K.

Status:

open