跳转到主内容
帮助

当前版本: jayeff ,

文本:

Hi @dylan734 ,
 
Have you spilled any liquid onto the keyboard?
 
If not, have you checked that there is not a stuck key (half operated) on the keyboard? Take a close look and also operate each key a couple of times to ensure that they all operate/release correctly. It is a pain I know but it only takes a little bit of time.
 
Have you checked the keyboard settings in (if Win 10) Settings > Ease of Access > Keyboard, especially 'sticky keys' (If not Win 10 Ease of Access Centre is in Control Panel)?
 
Plug in a USB keyboard to prove whether the problem is hardware or software related.
 
I only mention 'software' as 'resetting' means different things to different people. e.g. restoring using a system restore point, re-installing back to initial installation, restoring using a system image etc.
 
=== Update (05/01/2017) ===
 
Hi @dylan734 ,
Did you try a USB keyboard?
If that works OK then most probably the keyboard in the laptop is faulty. It is easier to replace it than to try and fix it as you can cause more problems than what you had when trying to fix the problem.
Here's a [https://www.youtube.com/watch?v=5LQVuzjJ_is|link] to a video that shows how to do it.
Just search online for an ''Asus A45V keyboard'' to find suppliers of the keyboard.

状态:

open

原帖由: jayeff ,

文本:

Hi @dylan734 ,

Have you spilled any liquid onto the keyboard?

If not, have you checked that there is not a stuck key (half operated) on the keyboard? Take a close look and also operate each key a couple of times to ensure that they all operate/release correctly. It is a pain I know but it only takes a little bit of time.

Have you checked the keyboard settings in (if Win 10) Settings > Ease of Access  > Keyboard, especially 'sticky keys' (If not Win 10 Ease of Access Centre is in Control Panel)?

Plug in a USB keyboard to prove whether the problem is hardware or software related.

I only mention 'software' as 'resetting' means different things to different people. e.g. restoring using a system restore point, re-installing back to initial installation, restoring using a system image etc.

状态:

open