Do you see the little black square near the ear speaker hole? (Well it's supposed to stay on the prox sensor). On the 7+ for whatever reason it stays stuck to the screen most of the time. It must be transferred over or you will end up with problems as the prox is shorting out. We beat are head against the wall for weeks over this issue and finally this so simple answer, that we were missing solved our problems.[image|1109174]