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原帖由: shamir wilkes ,

文本:

I had a customer that experienced the same issue with the product.  We were advised to do the following step...

Step 1:

Hold both the POWER BUTTON and VOLUME DOWN button for 7 seconds.

When we performed this step, we were able to get a power surge on the device. I believe it's not the battery... it's more of a logic board issue.

状态:

open