I have the same problem. The lights come on but it does not get recognized by the computer and it doesn't go into the warm up cycle. The blue light around the power button is on and this is supposed to indicate that it is in Eco Mode. I'm not sure what that means butt the blue light doesn't come light up on a successful start up. The only way to shut it down is to pull the power cord. After pulling the cord I hold the power button down to dissipate all the residual power in the printer and then plug it back in and try powering it up again. I may have to do this 3 or 4 times before I finally hear a little click and then it goes into the warm up cycle. I wait a few minutes after hitting the power button to give it time to be recognized by the computer. Sometimes it will actually power up on the first attempt. Have tried a different power cord and a different USB cable and still have the same problem.
+
I have the same problem. The lights come on but it does not get recognized by the computer and it doesn't go into the warm up cycle. The blue light around the power button is on and this is supposed to indicate that it is in Standby Mode. The blue light doesn't light up on a successful start up. The only way to shut it down is to pull the power cord. After pulling the cord I hold the power button down to dissipate all the residual power in the printer and then plug it back in and try powering it up again. I may have to do this 3 or 4 times before I finally hear a little click and then it goes into the warm up cycle. I wait a few minutes after hitting the power button to give it time to be recognized by the computer. Sometimes it will actually power up on the first attempt. Have tried a different power cord and a different USB cable and still have the same problem.
I've tried doing firmware updates and have run the Samsung Printer Diagnostics with no luck.
The printer is over a year old but I don't print very much. It has a print count of less than 400.
I have the same problem. The lights come on but it does not get recognized by the computer and it doesn't go into the warm up cycle. The blue light around the power button is on and this is supposed to indicate that it is in Eco Mode. I'm not sure what that means butt the blue light doesn't come light up on a successful start up. The only way to shut it down is to pull the power cord. After pulling the cord I hold the power button down to dissipate all the residual power in the printer and then plug it back in and try powering it up again. I may have to do this 3 or 4 times before I finally hear a little click and then it goes into the warm up cycle. I wait a few minutes after hitting the power button to give it time to be recognized by the computer. Sometimes it will actually power up on the first attempt. Have tried a different power cord and a different USB cable and still have the same problem.
I've tried doing firmware updates and have run the Samsung Printer Diagnostics with no luck.
The printer is over a year old but I don't print very much. It has a print count of less than 400.