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原帖由: boostedsubi ,

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Everyone seems to be having bad luck with customer service. I have had the opposite. My first charge only lasted 6 months and they sent me a brand new one. My second lasted about 4 months and they sent me a new Alta. My wife also got her broken charge replaced with a new Alta. Same goes for my in-laws. We have all had our charges replaced with Alta's, no questions asked. I have been very happy with their customer service, I call with a problem and have a new Fitbit in about a week!

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