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原帖由: Jose Caro ,

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Make sure you are using a Nabi charging cable,  then try a different outlet, or try using your USB and connecting it to a computer.

If that does not work, it seems that your device might need  a screen calibration. To do so, follow the next steps:

Temporarily remove the rubber case.

Hold the Volume+ Button and the Power Button at the same time to trigger a touch screen recalibration.

If the screen is unlocked you will see a message. Follow instructions and please don't touch the screen until the calibration process is complete.

If the screen still does not respond, try performing a soft reset. To perform a soft reset, follow the steps in here: https://www.nabitablet.com/support/article/how-do-i-perform-soft-reset-nabi

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