Try connecting an external monitor to the laptop's HDMI port and see what the display is like.
If it displays OK then you either have a faulty video cable, a faulty video cable connection at either end (motherboard or screen) or a faulty LCD screen.
If it displays the same as the laptop's screen, then you either have a GPU problem (most probably CPU as they are integrated) or a motherboard problem.
You say that you have only had it about a year. Verify when you purchased it and if it is less than 1 year from date of purchase (and if it was only 2-3 weeks past I would still try) then consult the warranty documentation that came with the laptop as to what you have to do to obtain a warranty repair or replacement.
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If the warranty is no longer valid (and they won't help you) and the problem appears to be'' not ''CPU/ motherboard related, here is a link to the service manual for your laptop which may assist you in opening the laptop and allowing you to check connections etc.
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If the warranty is no longer valid (and they won't help you, warranty wise) and the problem appears to be'' not ''CPU/ motherboard related, here is a link to the service manual for your laptop which may assist you in opening the laptop and allowing you to check connections etc.
Try connecting an external monitor to the laptop's HDMI port and see what the display is like.
If it displays OK then you either have a faulty video cable, a faulty video cable connection at either end (motherboard or screen) or a faulty LCD screen.
If it displays the same as the laptop's screen, then you either have a GPU problem (most probably CPU as they are integrated) or a motherboard problem.
-
You say that you have only had it about a year. Verify when you purchased it and if it is less than 1 year from date of purchase (and if it was only 2-3 weeks past I would still try) then consult the warranty documentation that came with the laptop as to what you have to do to obtain a warranty repair or replacement.
-
If the warranty is no longer valid and the problem appears to be not CPU/ motherboard related, here is a link to the service manual for your laptop which may assist you in opening the laptop and allowing you to check connections etc.
+
You say that you have only had it about a year. Verify when you purchased it and if it is less than 1 year from date of purchase (and if it was only 2-3 weeks past I would still try) then consult the warranty documentation that came with the laptop as to what you have to do to obtain a warranty repair or replacement.
+
+
If the warranty is no longer valid (and they won't help you) and the problem appears to be'' not ''CPU/ motherboard related, here is a link to the service manual for your laptop which may assist you in opening the laptop and allowing you to check connections etc.
Try connecting an external monitor to the laptop's HDMI port and see what the display is like.
If it displays OK then you either have a faulty video cable, a faulty video cable connection at either end (motherboard or screen) or a faulty LCD screen.
If it displays the same as the laptop's screen, then you either have a GPU problem (most probably CPU as they are integrated) or a motherboard problem.
-
You say that you have only had it about a year. Verify when you purchased it and if it is less than 1 year from date of purchase (and if it was only 2-3 weeks past I would still try) then consult the warranty documentation that came with the laptop as to what you have to do to obtain a warranty repair or replacement.
+
You say that you have only had it about a year. Verify when you purchased it and if it is less than 1 year from date of purchase (and if it was only 2-3 weeks past I would still try) then consult the warranty documentation that came with the laptop as to what you have to do to obtain a warranty repair or replacement.
+
If the warranty is no longer valid and the problem appears to be not CPU/ motherboard related, here is a link to the service manual for your laptop which may assist you in opening the laptop and allowing you to check connections etc.
Hi,
Try connecting an external monitor to the laptop's HDMI port and see what the display is like.
If it displays OK then you either have a faulty video cable, a faulty video cable connection at either end (motherboard or screen) or a faulty LCD screen.
If it displays the same as the laptop's screen, then you either have a GPU problem (most probably CPU as they are integrated) or a motherboard problem.
You say that you have only had it about a year. Verify when you purchased it and if it is less than 1 year from date of purchase (and if it was only 2-3 weeks past I would still try) then consult the warranty documentation that came with the laptop as to what you have to do to obtain a warranty repair or replacement.