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当前版本: Erica Mulford ,

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Trying to pair my VivoactiveHR to my andriod without luck. I check my phone setting and the bluetooth is allowing access to the app (and yes I do have the bluetooth button turned on as well), but my Garmin watch keeps saying pairing failed "Try Again" or "Cancel" after searching for the Garmin Connect Mobile without success. At one point it said "Pairing" for about 30 minutes but my phone couldn't find the Vivoactive, so I restarted both the watch and my phone several times.
 
I'll click try again, my phone says "Setting up Device..." but is continuously pending. No luck pairing. Any useful tips?
 
=== Update (06/09/2016) ===
 
I was about to figure out the solution to the problem I was having. So I uninstalled the app on my phone, re-installed it. I did a manual re-start of my watch. Started from scratch. Then I turned off all the bluetooth device anywhere around me; apparently when you FIRST sync the two together, other bluetooth devices result in interference.
 
I then went to my Samsung's bluetooth setting and allowed my phone to sync with the Vivoactive. After doing that, I went to the app, clicked pair, went to my watch and clicked pair with mobile device, and they eventually found each other and synced properly.

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原帖由: Erica Mulford ,

文本:

Trying to pair my VivoactiveHR to my andriod without luck. I check my phone setting and the bluetooth is allowing access to the app (and yes I do have the bluetooth button turned on as well), but my Garmin watch keeps saying pairing failed "Try Again" or "Cancel" after searching for the Garmin Connect Mobile without success.  At one point it said "Pairing" for about 30 minutes but my phone couldn't find the Vivoactive, so I restarted both the watch and my phone several times.

I'll click try again, my phone says "Setting up Device..." but is continuously pending.  No luck pairing. Any useful tips?

状态:

open