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原帖由: Bernice Gray ,

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Hi, I had the problem,  was stuck on screen with 3 skateboarding  andys, tried shutting power down using the options on screen, all it did was shut down , and I restarted , back to same screen. I shut down again  using the power and volume keys, with the power cable plugged in, phone was showing locked, on top of screen. I restarted using power button, after a few long minutes everything was back on .

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