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当前版本： Yano Agustino ,

文本:

Hello,
 
I recentlyRecently I had a same problem.
I recentlyRecently I had a same problem.
 
My phone (Samsung Galaxy E5) screen goes blank/black but the buttons (power, home) and bottom lights are still working.
 
Strangely, the phone works just like usual. It still can receive calls, messages, chats or any notifications, but the screen is black/blank maybe that's caused by some system problems/errors that affect the screen.
 
My phone (Samsung Galaxy E5) is not using extension batteries, so I can't remove them because the batteries are sticks into the phone (like Apple iPhone batteries). I tried to restart the phone by holding the power button for a minutesminute, but that doesn't work.
My phone (Samsung Galaxy E5) is not using extension batteries, so I can't remove them because the batteries are sticks into the phone (like Apple iPhone batteries). I tried to restart the phone by holding the power button for a minutesminute, but that doesn't work.
 
If you had a same problem and same phone type as me, here are some solutions that might help based on my experiences:
If you had a same problem and same phone type as me, here are some solutions that might help based on my experiences:
 
# You can wait until your phone batteries are dead, then recharge and restart the phone.
# You can restart your phone by holding the home, power, and volume down buttons together. (If volume down doesn't work, try volume up.)
# If solutions 1 and 2 don't work, please go to your phone services center.
 
Hope that helps.
 
Have a nice day.

状态:

open

编辑： Kyle Wiens ,

文本:

Hello,
 
I recently had a same problem.
 
My phone (Samsung Galaxy E5) screen goes blank/black but the buttons (power, home) and bottom lights are still working.
 
Strangely, the phone works just like usual. It still can receive calls, messages, chats or any notifications, but the screen is black/blank maybe that's caused by some system problems/errors that affect the screen.
 
My phone (Samsung Galaxy E5) is not using extension batteries, so I can't remove them because the batteries are sticks into the phone (like Apple iPhone batteries). I tried to restart the phone by holding the power button for a minutes, but that doesn't work.
 
If you had same problem and same phone type as me, here are some solutions based on my experiences:
 
1.# You can wait until your phone batteries are dead, then recharge and restart the phone.

2.
# You can restart your phone by holding the home, power, and volume down buttons together. (If volume down doesn't work, try volume up.)

3.
# If solutions 1 and 2 don't work, please go to your phone services center.
1.# You can wait until your phone batteries are dead, then recharge and restart the phone.

2.
# You can restart your phone by holding the home, power, and volume down buttons together. (If volume down doesn't work, try volume up.)

3.
# If solutions 1 and 2 don't work, please go to your phone services center.
 
Hope that helps.
 
Have a nice day.

状态:

open

编辑： Yano Agustino ,

文本:

Hello,
 
I recently had a same problem.
 
My phone (Samsung Galaxy E5) screen goes blank/black but the buttons (power, home) and bottom lights are still working.
 
Strangely, the phone works just like usual. I'mIt still receivingcan receive calls, messages, chats or any notifications, but the screen is still black/blank for unknown reasons (maybemaybe that's caused by some system problems/errors that affect the screen)screen.
Strangely, the phone works just like usual. I'mIt still receivingcan receive calls, messages, chats or any notifications, but the screen is still black/blank for unknown reasons (maybemaybe that's caused by some system problems/errors that affect the screen)screen.
 
My phone (Samsung Galaxy E5) is not using extension batteries, so I can't remove them because the batteries are stuck ontosticks into the phone (like Apple iPhone batteries). I tried to restart the phone by holding the power button for a minutes, but that doesn't work.
My phone (Samsung Galaxy E5) is not using extension batteries, so I can't remove them because the batteries are stuck ontosticks into the phone (like Apple iPhone batteries). I tried to restart the phone by holding the power button for a minutes, but that doesn't work.
 
If you have thehad same problem and the same phone type as I dome, here are some solutionssolutions based on my experiences:
If you have thehad same problem and the same phone type as I dome, here are some solutionssolutions based on my experiences:
 
1. You can wait until your phone batteries are dead, then recharge and restart the phone.
 
2. You can restart your phone by holding the home, power, and volume down buttons together. (If volume down doesn't work, try volume up.)
 
3. If solutions 1 and 2 don't work, please go to your phone services center.
 
Hope that helps. Have

Have a nice day.
Hope that helps. Have

Have a nice day.

状态:

open

编辑： Marty Rippens ,

文本:

Hello,
 
I recently had a same problem.
 
My phone (Samsung Galaxy E5) screen goes blank/black but the buttons (power, home) and bottom lights are still working.
 
Strangely, phone'sthe phone works just like usual. ReceivingI'm still receiving calls, messages, chats or any notifications but,notifications, but the screen'sscreen is still black/blank for unknown reasons (maybe that's caused by some systemssystem problems/errors that affectsaffect the screen).
Strangely, phone'sthe phone works just like usual. ReceivingI'm still receiving calls, messages, chats or any notifications but,notifications, but the screen'sscreen is still black/blank for unknown reasons (maybe that's caused by some systemssystem problems/errors that affectsaffect the screen).
 
My phone (Samsung Galaxy E5) is not using extension batteriesbatteries, so I can't remove them because the batteries is sticks on toare stuck onto the phone (like Apple iPhone batteries). I tried to restart the phone by holding the power buttonsbutton for a minutes andminutes, but that doesn't work.
My phone (Samsung Galaxy E5) is not using extension batteriesbatteries, so I can't remove them because the batteries is sticks on toare stuck onto the phone (like Apple iPhone batteries). I tried to restart the phone by holding the power buttonsbutton for a minutes andminutes, but that doesn't work.
 
If you had ahave the same problemsproblem and the same phone types like me, here'stype as I do, here are some solutions:
If you had ahave the same problemsproblem and the same phone types like me, here'stype as I do, here are some solutions:
 
1. You can wait until your phone batteries is deadare dead, then recharge and startrestart the phone.
1. You can wait until your phone batteries is deadare dead, then recharge and startrestart the phone.
 
2. You can restart your phone by holding the home, powerpower, and volume down buttons together. (ifIf volume down don'tdoesn't work, try volume upup.)
2. You can restart your phone by holding the home, powerpower, and volume down buttons together. (ifIf volume down don'tdoesn't work, try volume upup.)
 
3. If solutions number 1 and 2 doesn'tdon't work, please go to your phone services center.
3. If solutions number 1 and 2 doesn'tdon't work, please go to your phone services center.
 
Hope that helps, havehelps. Have a nice dayday.
Hope that helps, havehelps. Have a nice dayday.

状态:

open

编辑： Yano Agustino ,

文本:

Hello,
 
I recently had a same problem.
 
My phone (Samsung Galaxy E5) screen goes blank/black but the buttons (power, home) and bottom lights are still working.
 
Strangely, phone's works just like usual. Receiving calls, messages, chats or any notifications but, the screen's still black/blank for unknown reasons (maybe that's caused by some systems problems/errors that affects the screen).
 
My phone (Samsung Galaxy E5) is not using extension batteries so I can't remove them because the batteries is sticks on to yourthe phone (like Apple iPhone batteries). I tried to restart the phone by holding the power buttons for a minutes and that doesn't work.
My phone (Samsung Galaxy E5) is not using extension batteries so I can't remove them because the batteries is sticks on to yourthe phone (like Apple iPhone batteries). I tried to restart the phone by holding the power buttons for a minutes and that doesn't work.
 
If you had a same problems and same phone types like me, here's some solutions:
 
1. You can wait until your phone batteries is dead then recharge and start the phone.
 
2. You can restart your phone by holding the home, power and volume down buttons together. (if volume down don't work, try volume up)
 
3. If solutions number 1 and 2 doesn't work, please go to your phone services center.
 
Hope that helps, have a nice day

状态:

open

原帖由： Yano Agustino ,

文本:

Hello,

I recently had a same problem.

My phone (Samsung Galaxy E5) screen goes blank/black but the buttons (power, home) and bottom lights are still working.

Strangely, phone's works just like usual. Receiving calls, messages, chats or any notifications but, the screen's still black/blank for unknown reasons (maybe that's caused by some systems problems/errors that affects the screen).

My phone (Samsung Galaxy E5) is not using extension batteries so I can't remove them because the batteries is sticks on to your phone (like Apple iPhone batteries). I tried to restart the phone by holding the power buttons for a minutes and that doesn't work.

If you had a same problems and same phone types like me, here's some solutions:

1. You can wait until your phone batteries is dead then recharge and start the phone.

2. You can restart your phone by holding the home, power and volume down buttons together. (if volume down don't work, try volume up)

3. If solutions number 1 and 2 doesn't work, please go to your phone services center.

Hope that helps, have a nice day

状态:

open