iFixit - Answers With Device "Scanner"

NeatDesk™ Desktop Scanner: 2 inch verticle line down center of page

Mon, 26 Oct 2020 03:17:37 -0700

I get a 2 inch vertical line down the center of the page on my Neat desk desktop scanner.

Any fixes or where I can get fixed?

Thanks!

Dave

⟐ Commented 十月 26, 2020 at 3:17 GMT-7

Scanner: My ScanSnap ix500 needs new feed and exit rollers.

Wed, 01 Oct 2025 14:14:44 -0700

I can buy the rollers from Fujitsu, but they will not give me the instructions on how to disassemble and reassemble the machine to replace them. These are the small gold rollers, not the large grey rollers. If anyone has done this, please let me know how you did it.

⟐ Answered 十月 01, 2025 at 14:14 GMT-7

NeatDesk™ Desktop Scanner: Gray band on one side of Scan

Sun, 04 Jan 2026 20:22:05 -0700

My neat desk scanner still basically works fine but repeatedly there is either a gray band on the left side of the front page or that same band is simply a poor scan.

Cleaning sand recalibrations sometime will correct the problem for a day or two and then it returns. Reloaded software and drivers but no effect .

By the way I use mine on Macbook pro.

Any Ideas? Neat support is so unhelpful and mostly unresponsive.

Thanks.

⟐ Answer accepted 一月 04, 2026 at 20:22 GMT-7

Epson WorkForce DS-510: Scanner won't connect to our computer

Sat, 17 Feb 2024 10:23:33 -0700

After plugging scanner into computer and turning scanner on, the scanner gives the message that it "cannot communicate with the scanner......"

⟐ Commented 二月 17, 2024 at 10:23 GMT-7

NeatDesk™ Desktop Scanner: How do I re-install a spring

Mon, 01 May 2017 13:54:28 -0700

There are two springs under the cover. One on the left one on the right. One came out. I have it. How do I get it back in? I didn't try to fix it. I was afraid to make it worse.

⟐ Commented 五月 01, 2017 at 13:54 GMT-7

CanoScan LIDE 90: Problem Code 2,179,10 Release Lock Switch on CanoScan LIDE 120

Sun, 14 Jul 2019 22:14:40 -0700

I accidentally dropped my CanoScan LIDE 120. Now it keeps showing error code 2,179,10

. It is NOT a simple problem of moving the lock switch. I moved the switch back and forth many times. I think the black plastic rod with teeth may have been bent. I open the glass and bend the rod but still receive the code. Any idea to help? Thank you.

Diem

⟐ Commented 七月 14, 2019 at 22:14 GMT-7

Scanner: Replacing the Epson v600 lid hinge.

Wed, 31 Oct 2018 08:08:22 -0700

Hi,

I would like to know if there is a guide to explain how to disassemble the Epson v600 in order to replace a broken lid hinge? I have a replacement hinge, but I’m nervous to begin the task without some guidance in how to disassemble the unit to get to the hinges.

⟐ Answer edited 十月 31, 2018 at 8:08 GMT-7

NeatDesk™ Desktop Scanner: My scanner does not respond when paper is inserted.

Fri, 12 May 2017 09:53:12 -0700

My scanner powers up but does not respond when paper is inserted. What's the problem and how do I fix it? Thanks!

⟐ Commented 五月 12, 2017 at 9:53 GMT-7

NeatDesk™ Desktop Scanner: scanner not finding paper

Sat, 25 Nov 2023 09:26:43 -0700

paper not being detected when inserted into scanner

⟐ Commented 十一月 25, 2023 at 9:26 GMT-7

Nikon Coolscan IV ED: How do I install a driver?

Tue, 16 Apr 2019 05:47:44 -0700

Windows recognizes my LS 40 Ed scanner, but says that there is no driver. Nikon scan 3.1 or 4 does not recognize that a scanner is present, and won't install a new driver. How do I get a driver into the scanner?

⟐ Answered 四月 16, 2019 at 5:47 GMT-7

NeatDesk™ Desktop Scanner: Scan and pdf led's both light on power up...non responsive

Thu, 13 Feb 2025 22:36:51 -0700

The main desktop scan unit "SCAN" and "PDF" LED's found on the desktop scanner body both light green upon power up. The led buttons are not jammed. Pushing the buttons will not change the lights. Adding paper does not help. Toggling the outside on off switch does not help. Plugging the USB wire into the unit and connecting to a computer does not have any effect. The computer runs Neatworks version 5.4 and now 5.7. Toggling on the soft "scan" button in software results in gettingt a message that the scanner is not available. No amount patient switching on or off the button helps. There is no reset button visible. The unit has no fractures or loose parts within. I have poked about and pulled off the plastic paper feeder sheets to see if there is a roller/feed jam but can find nothing. There is a plastic carrier bar inside the lid of the unit. It is not jammed. it springs back and forth a bit in a normal fashion when I push on it. The unit is not yet disassembled. Recollection indicates the unit may have been dropped recently on a soft wooden floor from desk level but there is no outward sign of damage. I suspect a loose connection somewhere within. But maybe others have some experience at this effort to unjam the machine before I attack it.

⟐ Answered 二月 13, 2025 at 22:36 GMT-7

Canon CanoScan N670U: Will my scanner work with my Windows/Mac/Linux system?

Sun, 29 Nov 2015 19:16:46 -0700

Since the scanner has not been supported for some time to function in more recent operating systems, what specific Windows, Mac, and/or Linux systems will my Canon CanoScan N670U operate in?

⟐ Answer accepted 十一月 29, 2015 at 19:16 GMT-7

Scanner: Replacing the exit and feed rollers: disassembling the scanner

Wed, 22 May 2019 03:20:31 -0700

Hello everyone!

I am attempting to replace the exit and feed rollers in my Scansnap s300. It has meant disassembling most of the scanner. I am doing pretty well actually but having a bit of trouble reassembling things so was wondering if there is anyone out there who has done this and can answer a couple questions?

Alan

Epson WorkForce DS-510: Jams when scanning Drivers License

Thu, 07 Mar 2024 14:07:46 -0700

We use the DS 510 in our medical office. The scanner used to scan both Insurance cards and photo ID's with no problem, but recently it jams on only the Drivers License photo ID. I have looked and found no mechanical issues. If we place the ID longways in the scanner it will scan, but then we spend extra time rotating the ID for our files. Time consuming. Any suggestions?

Things I have tried:

Adding post it to the back side of the ID - still jams

Moving the mult page and cont feed button - still jams

⟐ Answered 三月 07, 2024 at 14:07 GMT-7

Mustek 1200 CU: What are the specs for the power adaptor for Mustek 1200 CU

Thu, 17 Feb 2022 12:13:23 -0700

I lost my power adapter for Mustek 1200 CU flat bed scanner 80-063-04010. Would appreciate if there is an available photo of the adapter too.

⟐ Commented 二月 17, 2022 at 12:13 GMT-7

NeatDesk™ Desktop Scanner: Older neat scanner not rolling

Wed, 10 Jan 2018 21:15:32 -0700

My Neat scanner doesn’t roll the paper thru. How can I fix it?

⟐ Commented 一月 10, 2018 at 21:15 GMT-7

HP Scanjet 4890: How to repair the scanner light?

Fri, 27 Feb 2026 19:31:11 -0700

I have this scanner and it appears to be physically operable except for the light, which does not turn on when scanning. Software on the computer detects the scanner, sends instructions to begin scanning, the platen (?) moves across under the glass and "data" is received. But without the light, the data is just a blank page.

Any pointers to maintenance manuals or instructions to repair would be very helpful.

⟐ Answered 二月 27, 2026 at 19:31 GMT-7

NeatDesk™ Desktop Scanner: My scan is too light to read, The source is inkjet printed.

Sat, 03 Jan 2026 16:07:08 -0700

How can I make my scans darker?

⟐ Answered 一月 03, 2026 at 16:07 GMT-7

Epson Perfection V33: Scanner not connected with the pc

Sat, 29 Nov 2025 00:31:21 -0700

The thing is we were trying to connect the scanner with by cable but it doesn't get connected, it doesn't even give that blue light why is that?

⟐ Answered 十一月 29, 2025 at 0:31 GMT-7

ScanSnap iX500: Why is my ScanSnap not turning on?

Sun, 29 Jun 2025 03:02:42 -0700

Why is my ScanSnap not turning on?

⟐ Commented 六月 29, 2025 at 3:02 GMT-7