iFixit - Answers With Device "Microsoft Surface Pro"

Microsoft Surface Pro 4: No Power, No Fan Spin after Battery Replacement

Fri, 19 Apr 2024 11:17:45 -0700

I replaced the battery on my Surface Pro 4 the other day. Now I’m seeing no fan spin on power up and no ‘Surface’ logo on boot up.

Am I missing a crucial step in reinstallation? Is this a common occurrence? What do I do?

⟐ Answered 四月 19, 2024 at 11:17 GMT-7

Microsoft Surface Pro 4: Is there anywere I can get a glass screen replacment

Wed, 22 Mar 2017 05:44:13 -0700

I have just dropped my surface pro 4 today ad its go a minor/bad crack in the screen, there is nothing else wrong with the machine so the LCD display doesn't need replacing. I've googled it but no suitable places have come up and not much information is being given. if anyone has any suitable places then I would love to give them a go.

I live in Hertfordshire so anywhere around there would be great

⟐ Commented 三月 22, 2017 at 5:44 GMT-7

Microsoft Surface Pro 5: Bad battery, need to replace

Mon, 28 Dec 2020 18:46:40 -0700

Hello. I think I may need to replace the battery in my Surface pro 2017 if it gets any worse. Two years after I bought it I only get 3 hours of battery life. I see you have a surface pro 4 battery replacement video but I can’t find any specifically for Surface Pro 2017. Do the video and the tools for the Pro 4 also work for the Pro 2017? Any advice would be appreciated. Thanks!

⟐ Commented 十二月 28, 2020 at 18:46 GMT-7

Microsoft Surface Pro 4: Surface not turning on - burned diodes

Tue, 10 Aug 2021 12:03:11 -0700

Hi dear ifixit users!

I have an Problem with my Surface. It's not turning on anymore after someone changed the screen on it. I quickly dissasembled it and spotted these 3 diodes that looked burned (I circled them in for you too):

Now my questions is can anyone tell me which diodes these are? I want to try to replace these 3 to see if it works again. It's currently not even turning on even with the charger plugged in. The Charger lights up tho. Do you guys think this might be the solution that fixes it? Or might be there something that is also broken that doesnt let the surface start?

Thanks in advance

(Here I will attach any extra Pictures that are asked to keep the first Post clean)

⟐ Commented 八月 10, 2021 at 12:03 GMT-7

Microsoft Surface Pro 3: Is there a way to replace a faulty USB port?

Mon, 08 Jun 2020 04:40:19 -0700

My USB port has stopped working.

⟐ Commented 六月 08, 2020 at 4:40 GMT-7

Microsoft Surface Pro 8: Screen replacement for Microsoft Surface Pro 8

Sun, 07 Apr 2024 06:17:52 -0700

Where can I find a genuine screen part for surface pro 8?

My screen is cracked and I can't find any reliable supplier. I can't find a replacement guide for the device as well.

⟐ Commented 四月 07, 2024 at 6:17 GMT-7

Microsoft Surface Pro 4: Blurry texts and screen flickers

Wed, 08 Jun 2022 06:54:07 -0700

Texts are blurry, screen flickers and video/image moves under frozen one.

How to correct it ?

Image and text on the screen use to tremble, up and down, from time to time. When this happens image and text become blurry.

When video is playing,sometimes, one frame freezes, while in the background the video is still playing.

Is it a software related problem or a hardware malfunction ?

(once I hooked the Surface to a monitor, the video played fine,while the problem persisted on the Surface screen)

⟐ Commented 六月 08, 2022 at 6:54 GMT-7

Microsoft Surface Pro 4: Battery Not Present After Battery Replacement

Wed, 01 Dec 2021 08:35:39 -0700

I just replaced the battery in my SP4 using ifixit’s excellent guide. I have not adhered the screen to the base yet because I wanted to test first. Attached AC power and turned it on. Everything works except it is reporting “Battery not present” and dies as soon as I disconnect AC. Device manager also has nothing under Batteries. Any ideas? Thanks!

⟐ Commented 十二月 01, 2021 at 8:35 GMT-7

Microsoft Surface Pro 3: surface pro 3 screen replacement adhesive

Tue, 02 Jul 2019 07:28:11 -0700

I need to replace my surface pro 3 screen and would appreciate a recommendation and link to the adhesive I should use on the new screen install. Thank you

⟐ Commented 七月 02, 2019 at 7:28 GMT-7

Microsoft Surface Pro 8: Replacement speaker mesh and screen adhesive strips

Wed, 03 Dec 2025 16:54:05 -0700

I've read the service guide and watched the video. Part of the replacement of the screen on the Surface Pro 8 is to replace the speaker mesh and the adhesive that bonds the screen to the unit. I can't find these anywhere (I can find them for Pro 7 and earlier models, but not Pro 8). Have you seen it? Does the mesh have to be replaced or can it be reused? Can I use simple double-sided tape meant for LCD screens and just put it in the general areas where the full strips shown in the video/service guide go?

These are the pictures from the service guide showing the adhesive and speaker mesh.

⟐ Commented 十二月 03, 2025 at 16:54 GMT-7

Microsoft Surface Pro 4: CMOS battery in SP4

Sun, 23 Jun 2024 21:58:40 -0700

can you remove or unplug the CMOS battery in the SP4? Or is this not possible? thanks

⟐ Commented 六月 23, 2024 at 21:58 GMT-7

Microsoft Surface Pro 4: Microsoft surface pro 4 mother board schematic help

Thu, 06 Oct 2022 02:26:29 -0700

i need the motherboard schematic for my Microsoft surface pro 4, i7

⟐ Commented 十月 06, 2022 at 2:26 GMT-7

Microsoft Surface Pro 4: A light shadow on bottom of screen during system boot, is it normal?

Wed, 23 Sep 2020 23:49:27 -0700

Hello there,

I've bought this surface on 2015 December and latelly I've checked the screen during boot, while having a dark background a light shadow appears in bottom of the screen. Is it normal with this kind of screen? Is it any source of light?

I drop a image so you can look!

Thank you

⟐ Answered 九月 23, 2020 at 23:49 GMT-7

Microsoft Surface Pro 4: No power when disconnected from AC Adapter

Tue, 12 Mar 2024 15:34:49 -0700

So the problem I'm having with my surface pro 4 is that it dies when not connected to the AC adapter. Instantly as though it has no battery power. Now I know, most of the time this would be the battery. So here comes the unusual part that has me wondering if it really is or not. Battery Report shows that the battery is there, fully charged and functional. And the battery meter also shows fully charged and plugged in. I've Updated drivers, windows and have even reinstalled windows hoping it was a software problem.

Any other suggestions or can we conclude it is just a faulty battery? Thanks in advance.

⟐ Commented 三月 12, 2024 at 15:34 GMT-7

Microsoft Surface Pro 4: Source A Replacement WiFi Antenna?

Wed, 16 Jul 2025 16:18:10 -0700

Hi everyone,

I am in the process of doing my first screen replacement on a Surface Pro 4

I've got the screen off and disconnected all the cables without an issue following the guide here but I accidentally snapped one of the WiFi antennas during the screen removal.

The only website I can find for the part is :-

http://www.powerbookmedic.com/Microsoft-...

However they are out of stock

Anybody know another place I can get one? Tried searching for the part number (X939878) online but that's the only useful website that comes up.

Help!

⟐ Commented 七月 16, 2025 at 16:18 GMT-7

Microsoft Surface Pro: Surface Pro won't turn on but the home button still works.

Thu, 21 May 2020 06:18:43 -0700

My surface won't turn on.

What happens:

1.the charger's light is off

2.the screen is off

3.the home button vibrates when pressed

It isn't in warranty anymore but I can't afford to replace it and I do not have the right tools to fix it...

⟐ Answered 五月 21, 2020 at 6:18 GMT-7

Microsoft Surface Pro 2: Power Cover Not Working

Fri, 23 Aug 2019 04:18:42 -0700

Hey guys

I recently got myself a second hand Surface Pro 2 for work and while the device itself is in perfect working order I've had some problems getting the accessories to work properly. My Type Cover works perfectly; just clipped on and is detected fine and works exactly as promised. However, the Power Cover I got simply will not be detected at all.

As best I can tell the Power Cover was brand new and is in perfect condition from the outside. But something is up here. I have tried cleaning the contacts as MS Support suggests but that has had no effect. I just don't know anything else that I could try but I'd really like to get the Power Cover working if at all possible because I would love the extended battery life.

Can anyone suggest any possible fixes for a power cover?

⟐ Commented 八月 23, 2019 at 4:18 GMT-7

Microsoft Surface Pro 3: What is the version of my LCD screen?

Tue, 14 Apr 2026 12:14:04 -0700

Hi everyone,

The touch screen of my Surface pro 3 was broken so i tried to take off the touch screen from lcd but I did not succeed to save the LCD. So now, i try to buy a new one but i don't know the version of my lcd because I inconveniently threw the flex cable between the touch screen and the motherboard. So, is there anything i can do to know the version of my current LCD ?

⟐ Answered 四月 14, 2026 at 12:14 GMT-7

Microsoft Surface Pro 6: Can you upgrade the ram on the Surface pro 6?

Thu, 25 Jul 2024 06:47:47 -0700

i was asking to see if i can upgrade the ram on the Microsoft surface Pro 6?

⟐ Commented 七月 25, 2024 at 6:47 GMT-7

Microsoft Surface Pro: How do I identify my specific model of Surface Pro?

Fri, 31 May 2024 05:08:24 -0700

How do I identify my specific model of Surface Pro? I tried the System Information but it says only Surface Pro. Under System SKU it shows Surface_Pro_1796. I need to replace the battery and want to order the right one, the first time.

⟐ Answered 五月 31, 2024 at 5:08 GMT-7